How it works
1. Invite
Enter a friend’s email from the Refer a Friend dialog.
2. They sign up
Your friend receives an email invitation with a link to create their account.
3. You earn credits
Once they make their first payment, your referral is credited and bonus credits are added to your wallet.
Credits earned through referrals can be spent on any interview mode (Chat, Voice, or Video) just like purchased credits. See Billing and credits for credit consumption rates.
Inviting a friend
The referral dialog is reachable from your profile menu in the top-right of the dashboard.1
Open your profile menu
Click your avatar in the top-right of the dashboard, then choose Refer a Friend.
2
Enter your friend's email
Type the email address of the person you’d like to invite. Press Enter or click Invite.
3
Confirmation
You’ll see a “Invitation sent!” toast, and your friend appears in Your referrals with a Pending status.
What your friend receives
Your friend gets an email with the subject line:<Your name> invited you to User IntuitionThe email contains a link to the User Intuition sign-up page. The display name is taken from your account profile; if you haven’t set one, the part of your email before the
@ is used instead.
Tracking your referrals
The same Refer a Friend dialog shows the full list of people you’ve invited under Your referrals, along with each referral’s current status.
Credited entries display the bonus amount inline (e.g., Credited (+10)) so you can see exactly what each conversion earned.
Resending an invitation
If a friend hasn’t acted on your invite yet, you can re-send the email without creating a duplicate referral.1
Open Refer a Friend
Find the pending referral in Your referrals.
2
Click Resend
Click the Resend button next to the friend’s email. A “Sending…” indicator appears while the email is dispatched.
3
Confirmation
A “Invitation resent!” toast confirms delivery.
The Resend button only appears on referrals with a Pending status. Once a referral has been credited, or if your friend has already created an account through some other path, resend is no longer available.
Rules and limits
A few constraints apply to keep the program fair:No self-referrals
You cannot enter your own account email as a referral.
One referral per email
You can only have one active referral per email address. Trying to invite the same person twice returns “You’ve already invited this person.”
New users only
If the email already belongs to a registered User Intuition user, the invite is rejected with “This person already has an account.”
Payment required to credit
A referral moves from Pending to Credited only after the invited user makes their first payment, not at sign-up.
Frequently asked questions
When do I get my credits?
When do I get my credits?
Credits land in your wallet automatically when your friend makes their first payment in User Intuition. You don’t need to claim anything; the referral entry flips to Credited and the bonus appears in your balance.
Can I refer someone in my own organization?
Can I refer someone in my own organization?
The referral check is based on email address. If a teammate already has a User Intuition account under any organization, you’ll get the “This person already has an account” error and won’t be able to refer them.
What if my friend never signs up?
What if my friend never signs up?
The referral simply stays in Pending. There’s no expiry that removes it from your list, and you can resend the invitation email at any time while it remains pending.
Are referral credits any different from purchased credits?
Are referral credits any different from purchased credits?
No. Referral credits are added to the same wallet balance and behave identically. They can be used for any interview mode and never expire while your wallet is active.