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The Actions menu in the top right of your study dashboard holds everything you can do to a study after it’s live. Most of it works the same either way. A few things depend on whether you’re running a panel study or bringing in your own participants — including what you get charged for.

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Available on every study

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View Study

Opens the complete configuration — research plan, moderator voice, format, language, and screener questions — read-only. Useful for checking what you actually asked before you interpret a result, and for sharing the design with a colleague who wasn’t involved in setting it up.

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Edit Study

Reopens the setup flow so you can change the research plan, moderator, format, or screeners.
Think carefully about editing a study that’s already collecting. Changing questions or flow partway through means early and late responses aren’t directly comparable, which weakens the analysis you’re collecting the data for.
Safe at any time:
  • Renaming the study
  • Fixing a typo that doesn’t change a question’s meaning
Risky once responses are in:
  • Adding, removing, or rewording questions
  • Changing the interview format
  • Changing the moderator voice
  • Changing screener criteria
If you need substantial changes after collecting responses, duplicate the study and edit the copy instead. That way the first set of responses stays intact and comparable.

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Duplicate Study

Copies the entire configuration into a new study — research plan, moderator settings, screeners — without any of the responses. Use it to run the same study with a different audience, to re-run it next quarter for comparison, or to make substantial changes without contaminating data you’ve already collected.

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Pause and Resume

Pause Study stops the study taking new responses. While paused:
  • Anyone following your study link sees “This study is no longer active” rather than starting an interview
  • The Invite Participants menu is disabled, and invites can’t be resent
  • Test conversations still work, so you can keep checking the study yourself
  • Everything already collected stays exactly where it is
Resume Study starts it again and reopens the same links — you don’t need to redistribute anything. A study that has reached its target is Complete, and complete studies can’t be paused — there’s nothing left to stop.

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Delete Study

Permanently removes the study and everything attached to it: all interviews, transcripts, recordings, reports, and participant records.
Deletion cannot be undone. Export anything you need first — transcripts, reports, or a generated presentation.
Before deleting, consider whether you’d rather pause it (if you might collect more later), sync it to the Intelligence Hub (if you want the findings to outlive the study), or just export the report (if you only need the conclusions). Deleting is the right call for genuine test studies, duplicates created by mistake, and studies that never launched.

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Studies where you bring your own participants

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Enable Rewards

Pay your participants for completing an interview. This option only appears on bring-your-own studies — on panel studies, User Intuition handles incentives.
1

Open Enable Rewards

From the Actions menu. Once set, the menu item shows the current amount.
2

Set the amount

Enter a reward per participant, between $5 and $400. It’s debited from your wallet when a reward is actually sent.
3

Choose how rewards go out

Tick Automatically send rewards after quality interviews to have them sent for you, or leave it unticked to send each one by hand from the Calls tab.
Rewards are only offered for interviews rated Excellent or Good, and never for test invites.
You need a payment method on file to send rewards. Without one, the reward button in the Calls tab is replaced by “No Card on File.”

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What you’re charged for

On bring-your-own studies you’re charged for interviews rated Excellent, Good, or Fair. Only Poor is free. Fair counts here because you control who gets the link. When a participant turns out to be a poor fit or gives thin answers, that’s a recruiting outcome rather than something we selected for you — the interview still ran, and the moderator still did the work.

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Panel studies

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No reward setup

Panel studies don’t show Enable Rewards. Participant incentives are set and paid by User Intuition as part of the per-participant cost, so there’s nothing for you to configure.

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What you’re charged for

On panel studies you’re charged only for interviews rated Excellent or Good. Fair and Poor are free. The bar is higher here because we chose the participants. If someone we recruited only produces a Fair conversation, that’s on our sourcing, not your study — so you don’t pay for it.

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Stopping a fielding panel

A study can field only one panel at a time. Setting up a new one while another is fielding prompts you to stop the existing panel first. Pausing the study also halts a fielding panel; resuming restarts it.

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What you’re charged for, side by side

On panel studies the $30 per-participant cost follows the same rule — you’re billed only on Excellent and Good completes. See Billing and credits.

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Frequently Asked Questions

Yes, but be deliberate about it. Changes affect only interviews that happen afterwards, so your dataset ends up mixed.
No. You get the configuration; the new study starts empty.
No. Everything collected stays. Pausing only stops new interviews starting.
Because of who chose the participant. On panel studies we did the recruiting, so a Fair conversation is our sourcing problem. On your own studies you control who receives the link, and the interview still ran either way.
No. Deletion is permanent.
Anyone with permission to manage the study. View Study is available to everyone with access.