Key metrics
Four cards across the top:Understanding quality
An interview counts toward Quality based on three things: whether it ran long enough to cover the ground, whether the participant gave substantive answers rather than one-word ones, and how much of your research plan the conversation actually reached. Interviews that fall short are still recorded and still readable — they’re just tracked separately, so your headline number reflects the responses you’d actually build a decision on.Study status
A badge next to your study name shows where it stands.
Panel studies show a status throughout. Studies where you bring your own participants show a badge once they’re complete or paused.
Tabs
Invites
Everyone you’ve invited and where they’ve got to — email address, when the invitation was sent, and when the interview was taken. Test invites carry a Test badge. Actions per row let you resend, delete, or copy that participant’s invite link.Calls
Every completed interview, with its quality rating and end reason. Click a row for the transcript, screener responses, and summary.Calls & transcripts
Reviewing individual interviews in detail.
Reports
Synthesis across all completed interviews in the study.Reports
Generating and interpreting reports.
Inviting participants
Click Invite Participants. What you see depends on the recruiting method you chose in Step 4.
The menu is disabled while a study is paused.
Recruiting participants
How to choose a method, and what each one costs.
Managing the study
The Actions menu in the top right handles everything else — editing, duplicating, pausing, rewards, and deletion.Study actions
View, edit, duplicate, pause, enable rewards, delete.
Real-time updates
The dashboard updates as participants finish. Metrics refresh, new responses appear in the Invites and Calls tabs, and the progress bar advances. You don’t need to reload the page.Quick tips
Watch quality, not just volume
Twenty interviews with a low quality share is a study that needs a look, not a study that’s nearly done.
Review the first few
Listen to your earliest interviews to confirm the conversation is going where you intended, while there’s still time to adjust.
Track your response rate
Compare invites sent against calls completed. A low rate usually means the invitation, not the study.
Let it run
Changing questions mid-study makes early and late responses hard to compare.