Accessing Study Management
From your Study Dashboard:- Click the Actions button in the top-right corner of the header
- Select from the available options:
- View Study
- Edit Study
- Delete Study
View Study
View the complete configuration of your study without making changes.What You’ll See
The View Study screen displays:- Study Type: The research template you selected
- Study Name: The name you assigned
- Research Plan: Full objectives, questions, and conversation flow
- Interviewer Settings: Voice and mode configuration
When to Use
- Stakeholder reviews: Share the study design with team members
- Quality checks: Verify the configuration before heavy recruitment
- Documentation: Reference the original research plan during analysis
Edit Study
Modify your study’s configuration by returning to the setup flow.How to Edit
What You Can Edit
| Element | Editable? | Notes |
|---|---|---|
| Study Name | Yes | Change anytime |
| Research Plan | Yes | Objectives, questions, conversation flow |
| Interviewer Voice | Yes | Switch between Elliot and Paige |
| Interview Mode | Yes | Switch between Chat, Audio, Video |
| Study Type | No | Requires creating a new study |
Important Considerations
Why avoid mid-study edits:- Comparability: Changing questions mid-study means earlier and later responses aren’t directly comparable
- Analysis integrity: Reports assume consistent methodology across all interviews
- Pattern validity: Emerging patterns may be artifacts of methodology changes, not real trends
- Note the date/time of changes
- Consider segmenting analysis (before vs. after changes)
- Be transparent in reporting about methodology changes
- Before any real participants have completed interviews (test interviews don’t count)
- When fixing clear errors that would invalidate responses anyway
- When you’re essentially starting fresh with new participants
Alternative to Editing
If significant changes are needed after collecting responses, consider:- Complete the current study with existing methodology
- Create a new study with the updated design
- Compare results across both studies if relevant
Delete Study
Permanently remove a study and all associated data.How to Delete
What Gets Deleted
Deleting a study permanently removes:- ❌ Study configuration and research plan
- ❌ All participant invitations
- ❌ All completed interviews and transcripts
- ❌ All generated reports
- ❌ All associated audio recordings
Before Deleting
Ensure you have:- Exported any needed transcripts or reports
- Saved any quotes or insights you want to keep
- Confirmed with stakeholders that the data is no longer needed
When to Delete
Appropriate reasons to delete a study:- Test or practice study that’s no longer needed
- Duplicate study created by accident
- Study with flawed methodology that produced unusable data
- Data retention compliance requirements
Alternatives to Deletion
If you want to stop a study but keep the data:- Stop invitations: Delete pending invites to prevent new responses
- Archive (if available): Move to archived status rather than deleting
- Export first: Download all data before deleting
Study Lifecycle Best Practices
Pre-Launch
- Test thoroughly: Use the Test Conversation feature before inviting real participants
- Review with stakeholders: Share the study configuration for feedback
- Start small: Invite a few participants first to validate the experience
Active Collection
- Monitor regularly: Check the dashboard for new responses
- Review early calls: Listen to the first few interviews to catch issues
- Avoid edits: Resist the urge to tweak mid-study
Post-Collection
- Review all responses: Go through calls and transcripts systematically
- Generate reports: Create analysis once collection is complete
- Export data: Archive transcripts and reports for future reference
- Document learnings: Note what worked well for future studies
Frequently Asked Questions
Can I pause a study temporarily?
Can I pause a study temporarily?
There’s no formal pause feature. To effectively pause, stop sending new invitations. Existing links will still work if participants have them. Contact support for options to temporarily disable links.
Can I duplicate a study?
Can I duplicate a study?
Yes. Duplicating creates a new study with the same configuration, which you can then modify. Look for the duplicate option in the dashboard.
What happens to participants if I edit a study?
What happens to participants if I edit a study?
Participants who already completed interviews are unaffected. Participants who haven’t started will see the updated version. Participants mid-interview may experience inconsistencies (avoid this scenario).
Can I transfer a study to another user?
Can I transfer a study to another user?
Contact support for study ownership transfer options.
How do I know when a study is complete?
How do I know when a study is complete?
A study is complete when you’ve reached your target number of responses, you’ve achieved saturation (new interviews reveal no new insights), or your timeline requires moving to analysis.
Can I reopen a deleted study?
Can I reopen a deleted study?
No. Deletion is permanent. Always export data before deleting if there’s any chance you’ll need it later.

