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After launching a study, you can view its configuration, make edits, or delete it if needed. This guide covers study management actions available from the dashboard.

Accessing Study Management

From your Study Dashboard:
  1. Click the Actions button in the top-right corner of the header
  2. Select from the available options:
    • View Study
    • Edit Study
    • Delete Study

View Study

View the complete configuration of your study without making changes.

What You’ll See

The View Study screen displays:
  • Study Type: The research template you selected
  • Study Name: The name you assigned
  • Research Plan: Full objectives, questions, and conversation flow
  • Interviewer Settings: Voice and mode configuration

When to Use

  • Stakeholder reviews: Share the study design with team members
  • Quality checks: Verify the configuration before heavy recruitment
  • Documentation: Reference the original research plan during analysis

Edit Study

Modify your study’s configuration by returning to the setup flow.

How to Edit

1

Open Actions menu

Click ActionsEdit Study
2

Navigate to the step

You’re taken back to the study setup flow
3

Make changes

Navigate to the step you want to modify and make your changes
4

Save

Proceed through the remaining steps and save

What You Can Edit

ElementEditable?Notes
Study NameYesChange anytime
Research PlanYesObjectives, questions, conversation flow
Interviewer VoiceYesSwitch between Elliot and Paige
Interview ModeYesSwitch between Chat, Audio, Video
Study TypeNoRequires creating a new study

Important Considerations

We strongly discourage editing studies after participants have started completing interviews.
Why avoid mid-study edits:
  • Comparability: Changing questions mid-study means earlier and later responses aren’t directly comparable
  • Analysis integrity: Reports assume consistent methodology across all interviews
  • Pattern validity: Emerging patterns may be artifacts of methodology changes, not real trends
If you must edit after launch:
  1. Note the date/time of changes
  2. Consider segmenting analysis (before vs. after changes)
  3. Be transparent in reporting about methodology changes
When it’s safe to edit:
  • Before any real participants have completed interviews (test interviews don’t count)
  • When fixing clear errors that would invalidate responses anyway
  • When you’re essentially starting fresh with new participants

Alternative to Editing

If significant changes are needed after collecting responses, consider:
  1. Complete the current study with existing methodology
  2. Create a new study with the updated design
  3. Compare results across both studies if relevant
This preserves the integrity of both data sets.

Delete Study

Permanently remove a study and all associated data.

How to Delete

1

Open Actions menu

Click ActionsDelete Study
2

Read the warning

A confirmation dialog will appear with warnings
3

Confirm deletion

If you’re certain, confirm the deletion

What Gets Deleted

Deleting a study permanently removes:
  • ❌ Study configuration and research plan
  • ❌ All participant invitations
  • ❌ All completed interviews and transcripts
  • ❌ All generated reports
  • ❌ All associated audio recordings
Danger Zone: Deleted studies cannot be recovered. This action is permanent and irreversible.

Before Deleting

Ensure you have:
  • Exported any needed transcripts or reports
  • Saved any quotes or insights you want to keep
  • Confirmed with stakeholders that the data is no longer needed

When to Delete

Appropriate reasons to delete a study:
  • Test or practice study that’s no longer needed
  • Duplicate study created by accident
  • Study with flawed methodology that produced unusable data
  • Data retention compliance requirements

Alternatives to Deletion

If you want to stop a study but keep the data:
  • Stop invitations: Delete pending invites to prevent new responses
  • Archive (if available): Move to archived status rather than deleting
  • Export first: Download all data before deleting

Study Lifecycle Best Practices

Pre-Launch

  1. Test thoroughly: Use the Test Conversation feature before inviting real participants
  2. Review with stakeholders: Share the study configuration for feedback
  3. Start small: Invite a few participants first to validate the experience

Active Collection

  1. Monitor regularly: Check the dashboard for new responses
  2. Review early calls: Listen to the first few interviews to catch issues
  3. Avoid edits: Resist the urge to tweak mid-study

Post-Collection

  1. Review all responses: Go through calls and transcripts systematically
  2. Generate reports: Create analysis once collection is complete
  3. Export data: Archive transcripts and reports for future reference
  4. Document learnings: Note what worked well for future studies

Frequently Asked Questions

There’s no formal pause feature. To effectively pause, stop sending new invitations. Existing links will still work if participants have them. Contact support for options to temporarily disable links.
Yes. Duplicating creates a new study with the same configuration, which you can then modify. Look for the duplicate option in the dashboard.
Participants who already completed interviews are unaffected. Participants who haven’t started will see the updated version. Participants mid-interview may experience inconsistencies (avoid this scenario).
Contact support for study ownership transfer options.
A study is complete when you’ve reached your target number of responses, you’ve achieved saturation (new interviews reveal no new insights), or your timeline requires moving to analysis.
No. Deletion is permanent. Always export data before deleting if there’s any chance you’ll need it later.