> ## Documentation Index
> Fetch the complete documentation index at: https://docs.userintuition.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Referrals

> Invite friends to User Intuition and earn credits when they sign up and make their first payment.

User Intuition's referral program rewards you for introducing other researchers to the platform. Send an invitation by email, and once your friend signs up and makes their first payment, you earn credits toward your own studies.

***

## How it works

<CardGroup cols={3}>
  <Card title="1. Invite" icon="paper-plane">
    Enter a friend's email from the **Refer a Friend** dialog.
  </Card>

  <Card title="2. They sign up" icon="user-plus">
    Your friend receives an email invitation with a link to create their account.
  </Card>

  <Card title="3. You earn credits" icon="coins">
    Once they make their first payment, your referral is credited and bonus credits are added to your wallet.
  </Card>
</CardGroup>

<Note>
  Credits earned through referrals can be spent on any interview mode (Chat, Voice, or Video) just like purchased credits. See [Billing and credits](/essentials/billing-and-credits) for credit consumption rates.
</Note>

***

## Inviting a friend

The referral dialog is reachable from your profile menu in the top-right of the dashboard.

<Steps>
  <Step title="Open your profile menu">
    Click your avatar in the top-right of the dashboard, then choose **Refer a Friend**.
  </Step>

  <Step title="Enter your friend's email">
    Type the email address of the person you'd like to invite. Press **Enter** or click **Invite**.
  </Step>

  <Step title="Confirmation">
    You'll see a "Invitation sent!" toast, and your friend appears in **Your referrals** with a **Pending** status.
  </Step>
</Steps>

### What your friend receives

Your friend gets an email with the subject line:

> **\<Your name> invited you to User Intuition**

The email contains a link to the User Intuition sign-up page. The display name is taken from your account profile; if you haven't set one, the part of your email before the `@` is used instead.

<Warning>
  Email invitations are sent only from the production environment. If you're testing on a staging or local instance, the referral record will still be created, but the email won't be delivered.
</Warning>

***

## Tracking your referrals

The same **Refer a Friend** dialog shows the full list of people you've invited under **Your referrals**, along with each referral's current status.

| Status       | Meaning                                                                              |
| ------------ | ------------------------------------------------------------------------------------ |
| **Pending**  | Your friend has been invited but has not yet signed up and made their first payment. |
| **Credited** | Your friend signed up and paid; bonus credits have been added to your wallet.        |

Credited entries display the bonus amount inline (e.g., **Credited (+10)**) so you can see exactly what each conversion earned.

***

## Resending an invitation

If a friend hasn't acted on your invite yet, you can re-send the email without creating a duplicate referral.

<Steps>
  <Step title="Open Refer a Friend">
    Find the pending referral in **Your referrals**.
  </Step>

  <Step title="Click Resend">
    Click the **Resend** button next to the friend's email. A "Sending..." indicator appears while the email is dispatched.
  </Step>

  <Step title="Confirmation">
    A "Invitation resent!" toast confirms delivery.
  </Step>
</Steps>

<Note>
  The **Resend** button only appears on referrals with a **Pending** status. Once a referral has been credited, or if your friend has already created an account through some other path, resend is no longer available.
</Note>

***

## Rules and limits

A few constraints apply to keep the program fair:

<CardGroup cols={2}>
  <Card title="No self-referrals" icon="ban">
    You cannot enter your own account email as a referral.
  </Card>

  <Card title="One referral per email" icon="shield-check">
    You can only have one active referral per email address. Trying to invite the same person twice returns "You've already invited this person."
  </Card>

  <Card title="New users only" icon="user-check">
    If the email already belongs to a registered User Intuition user, the invite is rejected with "This person already has an account."
  </Card>

  <Card title="Payment required to credit" icon="credit-card">
    A referral moves from **Pending** to **Credited** only after the invited user makes their first payment, not at sign-up.
  </Card>
</CardGroup>

***

## Frequently asked questions

<Tabs>
  <Tab title="When do I get my credits?">
    Credits land in your wallet automatically when your friend makes their first payment in User Intuition. You don't need to claim anything; the referral entry flips to **Credited** and the bonus appears in your balance.
  </Tab>

  <Tab title="Can I refer someone in my own organization?">
    The referral check is based on email address. If a teammate already has a User Intuition account under any organization, you'll get the "This person already has an account" error and won't be able to refer them.
  </Tab>

  <Tab title="What if my friend never signs up?">
    The referral simply stays in **Pending**. There's no expiry that removes it from your list, and you can resend the invitation email at any time while it remains pending.
  </Tab>

  <Tab title="Are referral credits any different from purchased credits?">
    No. Referral credits are added to the same wallet balance and behave identically. They can be used for any [interview mode](/essentials/billing-and-credits#credits) and never expire while your wallet is active.
  </Tab>
</Tabs>